1. Agreement and eligibility
These terms form an agreement between you and the operator identified in the policy details when you visit or use Agentic Design School, create an account, enrol in a course, or buy a membership. By using the service, you agree to these terms and our Privacy Policy.
You must have legal capacity to enter this agreement and provide accurate information. If you do not agree or do not have that capacity, do not create a paid account or use restricted service features.
2. Accounts and security
You are responsible for keeping your sign-in method and account secure, for activity under your account, and for telling us promptly about suspected unauthorised access. Do not share paid access outside the licence or plan shown at checkout. We may ask you to verify information needed to protect the account or comply with law.
3. Education, professional advice, and AI output
Courses, articles, templates, demonstrations, and other materials are for education and general information. They are not legal, financial, medical, employment, security, or other professional advice, and they are not a promise of a particular commercial, career, or design outcome.
AI systems and design tools can produce inaccurate, incomplete, biased, outdated, or infringing output. You are responsible for reviewing, testing, securing, and approving output before relying on or publishing it, including checking accessibility, licences, confidentiality, and applicable professional or legal obligations.
4. Acceptable use
Under this acceptable use policy, you must use the service lawfully and must not:
- attempt unauthorised access, bypass security or access controls, or interfere with service availability;
- introduce malicious code, probe for vulnerabilities without permission, or misuse another account;
- use automated extraction in a way that burdens the service or reproduces a substantial part of it;
- resell, sublicense, or publicly distribute paid materials unless we have expressly allowed it; or
- use the service or materials to infringe rights, deceive others, or break applicable law.
5. Intellectual property and licences
We or our licensors retain intellectual property rights in the service and original course materials. While your access is current, we give you a limited, personal, non-exclusive, non-transferable licence to use those materials for your own learning and internal work. A download may be kept and used after access ends only when the download or its licence expressly says so.
Third-party names, products, code, books, images, and tools remain subject to their owners' terms and licences. You retain ownership of material you send us, but permit us to process it as reasonably necessary to provide support or the feature for which you submitted it.
6. Paid memberships and course access
Paid access is provided for the membership, course, billing interval, and inclusions shown at checkout. Monthly and annual subscriptions provide access for the applicable paid billing period. Features, course catalogues, and release schedules may evolve, but we will not remove a core paid benefit during a current period without a reasonable substitute, remedy, or any right required by law.
7. Prices, GST, billing, and renewal
Prices are presented in Australian dollars (AUD). GST is included or added as displayed at checkout and on your invoice. You authorise Stripe to charge the payment method you select on our behalf.
Unless the checkout clearly says otherwise, paid subscriptions automatically renew for successive monthly or annual periods. Stripe charges at the start of each billing period using your saved payment method. Your checkout, receipt, or billing portal shows the applicable price, billing interval, tax, and next charge date.
8. Cancellation, plan changes, and failed payments
You can cancel through the Stripe customer portal or by contacting support. Cancellation stops renewal and is effective at the end of your current billing period, so access ordinarily continues until then. Cancelling does not reverse charges already due, subject always to your refund and consumer-law rights.
Before you confirm a plan change, we will show or otherwise make available its timing and any prorated charge or credit. If a payment fails, Stripe may retry it and we may ask you to update your payment method. We may suspend paid access while an amount remains overdue and cancel the subscription after reasonable notice.
9. Price changes and refunds
We may change a recurring price for a future renewal by giving reasonable advance notice. The new price will not apply to a billing period already paid for, and you may cancel before it takes effect.
Refunds are provided where required by the Australian Consumer Law. Any additional refund or satisfaction guarantee displayed at checkout or on a specific offer also applies according to its stated conditions. Except for those rights or a separately stated guarantee, we do not promise refunds for a change of mind or unused time in a billing period.
10. Service availability and third-party services
We may maintain, improve, replace, or discontinue parts of the service. We aim to give reasonable notice of a material change to paid access where practicable. The service may occasionally be unavailable because of maintenance, faults, security work, or events outside our reasonable control.
Links, OAuth providers, payment pages, software, and examples supplied by third parties are governed by their own terms. We do not control them and are not responsible for their independent acts, omissions, availability, or content, except to the extent the law makes us responsible.
11. Suspension and termination
You may stop using the service at any time, but must separately cancel a recurring subscription. We may suspend or terminate access if you materially or repeatedly breach these terms, create a security risk, fail to pay, or use the service unlawfully. Where appropriate, we will give notice and a reasonable opportunity to fix the issue. Sections intended to operate after termination, including payment obligations, licences, liability, and dispute terms, continue to apply.
12. Consumer guarantees and liability
Nothing in these terms excludes, restricts, or modifies a consumer guarantee, right, or remedy that cannot lawfully be excluded, including under the Australian Consumer Law. Our services come with guarantees that cannot be excluded under that law where it applies.
To the extent permitted by law, we do not promise that the service will be uninterrupted or error-free and are not liable for indirect or consequential loss that was not reasonably foreseeable. You remain responsible for decisions, production use, backups, and independent review of educational or AI-assisted output. This paragraph does not limit liability where doing so would be unlawful.
13. Responsibility for misuse
To the extent permitted by law, you are responsible for direct loss we reasonably incur because of your deliberate unlawful use of the service or material breach of these terms. This responsibility is reduced to the extent that our conduct or another person's conduct contributed to the loss, and it does not limit any non-excludable consumer right.
14. Changes, governing law, and contact
We may update these terms for future use when the service or law changes. We will publish the new version and effective date and give additional notice of a material change when reasonably required. Changes do not retrospectively alter a billing period already paid for.
These terms are governed by the laws of New South Wales and Australia. Courts with jurisdiction in New South Wales may hear disputes, without limiting any right you have to bring a claim elsewhere under applicable consumer law. Please contact us first so we can try to resolve a concern promptly.